Microsoft Dynamics 365 Customer Engagement includes a selection of specific scalable applications for managing all your organization’s customer facing business processes including sales (CRM), marketing, customer service, field service, and project service automation. These powerful applications all run on the Microsoft Power Platform that leverages Azure’s powerful data analytics and Artificial Intelligence tools and run on a Common Data Services model. Dynamics 365 Customer Engagement provides seamless integration with all of the Microsoft Dynamics business applications, Azure analytics and AI, as well as Microsoft Office 365 and the familiar Microsoft Office tools. 4Front is a Microsoft Dynamics partner offering years of experience helping organizations get the most out of their investment in Microsoft technologies and Dynamics 365.
Microsoft’s commitment to the Cloud and continuing to build the most flexible CRM and customer engagement platform available is unmatched in the industry. Staying competitive in today’s digital economy and meeting the demands of today’s digital consumer requires personalized communication and the marriage of strategy and technology. 4Front Marketing Technologies is a Microsoft Dynamics 365 partner offering years of experience helping organizations get the most out of their investment in Microsoft Dynamics Customer Engagement solutions.
No cloud company on Earth aligns more precisely with that new model than Microsoft, and under CEO Nadella, no company has done and is doing more to continue to push the customer-centric POV and potential of enterprise cloud computing.
Forbes Magazine, 2018
Need Help with Microsoft Dynamics 365 Customer Engagement?
Need help with your implementation or not getting the performance you expected from your Microsoft CRM or Dynamics 365 Customer Engagement application? 4Front brings over 15 years experience working with organizations of all sizes and industries implementing and customizing Microsoft Dynamics 365 Customer Engagement Applications.
- Selecting Customer Engagement Applications and Licensing
- Customer Engagement Business Processes and Documentation
- Assessments and Recommendations
- Implementation and Customization
- Technical Architecture Review
- UI Design and User Experience Review
- Sales Process and Pipeline Management
- Integrating Dynamics 365 for Sales with Marketing Automation Applications
- Training
Contact us and let us know how we can help.